Hello. Does anyone in here can give a suggestion what to do? My partner and I applied for permanent residence last 2019 and until now we did not have an update yet. It’s been 38 months already and our work permits will expire in 5 months. We are very anxious already on what to do. We did everything that we could, we sent follow ups through web form, asked for GCMS notes but to no avail. We even went to our local MPs office to ask for help but still nothing. Please help us on what to do to get an update from the immigration. This is already affecting our mental health. Thank you in advance to those who will reply.