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Payments not working, not bank's fault - help needed

mikolaj

Newbie
Apr 22, 2021
2
0
I'm trying to pay for my student visa application and the payment is not going through. I'm getting an error code saying "911 - authentification error - code AVC".

I tried multiple times over the last 24 hours, using different cards from different banks. I tried changing the browser, I even tried using a different computer. I definitely have enough money on the card and I definitely have online payments enabled.

I called my bank. They're saying they didn't block the transaction. In fact, they never even received the request at all.

Is there anything else I can do? Please help :(