+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I already call 2 time first agent told me your background check is passed and the second agent told me your criminality is passed and background check is not started yet i am confused what happening why two agents told me different story
It's well, those agents always have different information all the time you call, just exercise patience, I know it might be hard, I believe you will hear good news this July, and all other stages might just be spontaneous since you have waited a long time.
 
Permanent Residence
  1. We received your application for permanent residence on December 23, 2020.
  2. We sent you correspondence acknowledging receipt of your application(s) on January 12, 2021.
  3. We started processing your application on January 9, 2021.
  4. We sent you correspondence on January 12, 2021. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
  5. We sent you medical instructions on February 4, 2021. To avoid delays, please provide us the information requested in the letter as soon as possible. Please consider delays in mail delivery before contacting us.
  6. Medical results have been received.
  7. We sent you a letter on July 3, 2021. Please consider delays in mail delivery before contacting us.
  8. You entered Canada at the HM Niagara Falls office on July 3, 2021 and became a Permanent Resident.