Let me give you this hint.
After you did your medicals,you were given a confirmation paper that has a passport image of you at the middle top.Scan and email that paper to the email address you were told to send other documents like Police certificate and passport data page when you got your AIP.
In the email,put in your UCI number and Application number as the subject.
Attach the document.As soon as they get the copy,they start processing your application pending when they get your medical results.