Am not sure this IRCC agents knows what they are doing. I just called them now , the agent was telling me they are trying to get intouch with Refugee board to verify some information on my refugee claim.
That sounds strange becus they already put my claim on hold.
The last time i called in June. They said my background check is in process and eligibility check hasnt started yet.
The previous time i called in April the agent said they are trying to verify my job.
I dont just understand this conflicting information.