+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Did you try calling them at +1 (613) 944-4000 from USA? I have tried many times this number and it routes you to IRCC and then it says you cannot reach to this number from outside Canada.
This is the correct number. I've called cic thrice on this same number from the US. When the call volume increases seems like they shut it off. So keep trying. My experience was good when I called early morning like 8 EST
 
This is the correct number. I've called cic thrice on this same number from the US. When the call volume increases seems like they shut it off. So keep trying. My experience was good when I called early morning like 8 EST
Cool. I will keep trying. By the way, did any of those 3 times customer representative asked where are you calling from and if yes, what did you said?
 
Cool. I will keep trying. By the way, did any of those 3 times customer representative asked where are you calling from and if yes, what did you said?
yes every time they do verify your personal details like address, phone number, etc. So they'll ask; are you calling from the US? just say yes. Nothing wrong calling on that number :)
 
Hey guys, I sent my passport on the 19th and it was received on the 20th. No update since then. I'm so anxious now.
 
May 15 - PPR
June 5 - Mail the passport
June 7 - Passport received by Ottawa
No update since

wtf
 
Hey guys, I sent my passport on the 19th and it was received on the 20th. No update since then. I'm so anxious now.

Mine was also delivered on the 20th and waiting for updates. Hopefully there will be some progress before Canada Day.
 
Mine was also delivered on the 20th and waiting for updates. Hopefully there will be some progress before Canada Day.
Same boat. Delivered on the 20th. Nothing yet. No pain no gain I guess.
 
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