+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Just called cic customer care and luckily talked to the "nicest" person there. He told me that my passport was received and currently is in the queue to get the stamping. There's no fixed time for this process however he said most probably in a week from now I should get my passport back.

Then I asked why my online profile doesn't show approved he says the timeline varies officer to officer and sometimes it is not in sync with the actual status after approval. However, he confirmed that everything looks good and congratulated me for becoming a permanent resident.

I'm so happy talking to him and so relieved. Thus, those who are waiting, be assured it's all good and you guys can call cic and ask.

Good luck to all of us. We all are going to land in Canada :)

P.S: I did asked for feedback survey link regarding the call I made as I am going to give him excellent rating for being so courteous and going extra miles for me.

Check your MyCIC ...it should show approved very soon...then in about 24 hours later you should get an email informing you to check your MyCIC.

Then wait another 2-3 days you should get your passport back. Check if the post tracker has been activated. I assume you are in Canada as well. It takes about a day to reach you. They also send it in a batch, think Wed or Thurs of the week for all the passport. That is the trend we have noticed.

Congrats
 
@VITbman ...My application is approved and anticipating my passport back to me soon. Should I carry my photos for landing?
One photo was already glued to CoPR. To make it easy just take the whole envelope that they sent back to you with work permit. That will be enough.
 
Check your MyCIC ...it should show approved very soon...then in about 24 hours later you should get an email informing you to check your MyCIC.

Then wait another 2-3 days you should get your passport back. Check if the post tracker has been activated. I assume you are in Canada as well. It takes about a day to reach you. They also send it in a batch, think Wed or Thurs of the week for all the passport. That is the trend we have noticed.

Congrats
Thank you may your words come true.

Yeah I'm doing as you suggested :)

I'm in the US and I've sent the return envolope with over night delivery option.

Fingers crossed
 
  • Like
Reactions: adrlim
Call them and specifically ask to confirm if they have received your passport.

Just called them again. She said there is no note that passport has been received. She ask me to call at the end of next week if still do not received the passport back.
 
Folks, I have a quick question..I sent my PP's to Ottawa from US yesterday and though we are Indian Citizens, my daughter is a US citizen

I sent all original passports..do you think it could be a problem as I was required to send only PP photocopy for my daughter?

Instructions wasn't very clear about dependents PP and now when I am going through forum, looks like i made a mistake

I can send them a photocopy once they would ask in few days....

Thank you
 
My visa expired too but I had my BOWP - if I understand it correctly as long as you have valid status in Canada (i.e. work permit, study permit, etc.) you're okay.
The problem is my visa will expire next friday. Therefore I won't have a status. I thought about applying to BOWP if I don't receive the passports by then. I will be in implied status and Passports will be back before BOWP is processed, so I can ask for a refund and withdraw by BOWP application.
 
DAY 15:

No updates yet

PPR: 01-JUN
PP Sent from Toronto: 06-JUN
PP Delivered at Ottawa: 07-JUN

Looks like I'm up for a record-breaking timeline o_O
 
Just called them again. She said there is no note that passport has been received. She ask me to call at the end of next week if still do not received the passport back.
How have you sent your passport? Do you see any delivery confirmation/ signature when you track?

I'm not sure how it works for inland applicants but for me (an Outland applicant) we do see who signed for when passport was delivered at Ottawa. However, for inland people passports goes to a po box so don't know how they do tracking
 
How have you sent your passport? Do you see any delivery confirmation/ signature when you track?

I'm not sure how it works for inland applicants but for me (an Outland applicant) we do see who signed for when passport was delivered at Ottawa. However, for inland people passports goes to a po box so don't know how they do tracking


I'm inland and used canadapost. Tracking info showing delivered, however, not indicating anything that who received/signed the envelope.
 
Is there a contact number for Ottawa office that we can dial from US? Our passports were delivered on 16th June but there is no update yet on my CIC account.
 
Is there a contact number for Ottawa office that we can dial from US? Our passports were delivered on 16th June but there is no update yet on my CIC account.


Mine was delivered on 13th June and the approval came yesterday. probably wait for couple days more and then try to call them.

+16139444000
 
  • Like
Reactions: Gwalia
I'm inland and used canadapost. Tracking info showing delivered, however, not indicating anything that who received/signed the envelope.

Hmm sorry to hear that. I think you could call them again tomorrow to see if they could give u a confirmation.

Also if possible check with canadapost and ask them to confirm the address they delivered.

I just hope and pray this wait game ends for you real soon