Hi all,
We just received a request for passport submission along with request passport photo's. They are supposed to be shipped via Canada post from within Canada along with a pre paid xpresspost envelope. The issue is that the address they have requested it be shipped to has a PO Box and Postal code that do not match.
CPCO - PR VISA
Passports Submission
PO Box 8781 STN T CSC
Ottawa ON
K1G 4B9
The post office told us that although this PO Box does exist, the above postal code is not associated with it. I can't seem to speak to an agent via the phone number either due to high call volume. Does anyone have input on the address that they sent their docs to from within Canada?
Thanks in advance!