It was signed SCI FARLEY. I just emailed that email address. I checked all my emails. No updates or emails to my CIC account. Hopefully I hear back from the CPC email in the next week or so. My immigration consultant didn’t pay the 490 fee apparently so I did that today. If that’s the only issue, it’s bizarre that IRCC didn’t bother to contact me nor was it in the passport request. This is all so brutal. I just hope my passport is with them...Really hope you hear back from cic soon! I can imagine how worrying it must be to have a passport in transit for weeks.
- Could you confirm where it was delivered? Do you see "SCI DND 2303 STEVENAGE DR OTTAWA, K1G, CA" in the Delivered To Address? When you send mail to 365 Laurier, the mail is processed by a company called SCI. Was it signed (proof of delivery and received by)? This can help confirm if the passport was delivered to the right place.
- I would also suggest emailing cpc-ctd-ottawa@cic.gc.ca with you application number, UIC and tracking number to check what's going on.
- Check your spam and trash folders for any mail from CIC. Sometimes they send photo requests/request for new mailing envelope etc. These emails come from the cpc-ctd email.
- Also, any updates on your CIC profile? What does that say? That's usually where you see the first approval update.