Passport stuck at a Fedex location, need your inputs.

[ic10503]

First of all, thank you guys, this forum seems to be the one-stop-shop for all queries regarding the Canada PR application. I finally got the request for my passport for the PR visa stamping.

My passport which was coming from Canada to the US was held in a FedEx location, sat there for a week and then went to Olive Branch, Mississippi(to over-goods dept I am told). This happened because I was looking at the FedEx app which always showed the package status as pending, for some weird reason.)

I have been calling FedEx customer support almost every day for the past two weeks but they have not taken any action on it.

Does anyone have any suggestions on what to do in this situation? I have been living in trauma because of this.

 

[dauntless84]

First of all, thank you guys, this forum seems to be the one-stop-shop for all queries regarding the Canada PR application. I finally got the request for my passport for the PR visa stamping.

My passport which was coming from Canada to the US was held in a FedEx location, sat there for a week and then went to Olive Branch, Mississippi(to over-goods dept I am told). This happened because I was looking at the FedEx app which always showed the package status as pending, for some weird reason.)

I have been calling FedEx customer support almost every day for the past two weeks but they have not taken any action on it.

Does anyone have any suggestions on what to do in this situation? I have been living in trauma because of this.

Any update?

My package is in a location from 3 days..


Dan

 

[ic10503]

Any update?

My package is in a location from 3 days..


Dan

Hey sorry for my late reply. I had to escalate the issue with Fedex to get them to look into the issue. I called them every day for almost 10 days and I was eventually able to get my package shipped back to me from the over-good department. Learning for me: Never miss the package delivery & have persistence and patience.
Hope you get your package soon.

 

[dauntless84]

Hey sorry for my late reply. I had to escalate the issue with Fedex to get them to look into the issue. I called them every day for almost 10 days and I was eventually able to get my package shipped back to me from the over-good department. Learning for me: Never miss the package delivery & have persistence and patience.
Hope you get your package soon.

Hi IC,

I finally got my package. It wasn’t updated since almost seven days. When I contacted Fedex, they told me that the next station would be the other end of the coast and then update it. The tracking got updated finally on the day before delivery when it reached my state.

I patiently waited and finally got my package.

I was worried too!


Dan