+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Still not approved for me... but I did receive an email reply confirming that they have my passport and they’ll be returning it back to me as soon as possible.
 
I have the same situation. I sent my passport on March 5th and received to Ottawa office on March 9th, signed by SCI HENRI.
No update so far.
 
My parents passports were delivered to CPC-Ottawa on 19 March. No change in myCIC yet.
 
Still not approved for me... but I did receive an email reply confirming that they have my passport and they’ll be returning it back to me as soon as possible.
do you mind sharing how did you contact them? Through webform? What are the details we should include in webform? Thanks
 
My passport reached Ottawa On March 16th as well. No update on the application yet!

Will we receive an email once the application is approved?