+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I think they are still working.

DELIVERED MAR 9
APPROVED MAR 13
TRACKER ACTIVATED MAR 17
COPR received MAR 20
Thank you for sharing. In my case no optimism.

Delivered Mar 10
Approved Mar 18
And done. One day difference in delivery and ...
 
Same situation, passport delivered on March 13, and no updates since then. Is there a way for us to get more information from IRCC on visa stamping and passport delivery? There is no call center service at the moment, and it seems that IRCC is no longer active on twitter either ... In their official announcement, there is no mention of visa stamping service ....
 
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Same situation, passport delivered on March 13, and no updates since then. Is there a way for us to get more information from IRCC on visa stamping and passport delivery? There is no call center service at the moment, and it seems that IRCC is no longer active on twitter either ... In their official announcement, there is no mention of visa stamping service ....
Same situation. Very frustrating to not have our passports on us.
 
Same situation. Very frustrating to not have our passports on us.
I think we all in the same boat. Being honest it scares me that my passport somewhere, not on hands. In this situation what if I need to travel urgently, who knows what can happen. It's very inhumane to make people worry about the documents nowadays...
 
I think we all in the same boat. Being honest it scares me that my passport somewhere, not on hands. In this situation what if I need to travel urgently, who knows what can happen. It's very inhumane to make people worry about the documents nowadays...
Completely agree. Passport is one of the most important documents!
 
" ! Workers, students and approved permanent residents who haven’t landed should not travel yet. We’ve announced exemptions but they’re not in place. Travel restrictions are still in effect for these groups.

Only Canadian citizens, and permanent residents, and some foreign nationals travelling from the United States (US) who have been in the US for at least 14 days and are asymptomatic, are able to enter Canada by air at this time.

IRCC, along with other government departments and international allies, continues to closely monitor COVID 19 and any impacts on people and our operations. "

https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-special-measures.html

When it does go into effect .. "Foreign nationals coming to Canada through these program will be considered essential travel with regards to land border restrictions."
 
Same for me passport was delivered at CPC-Ottawa on 9th March. No news so far, really worried about my passport being an important document. Don't know when they will dispatch it.
 
I am really worried thinking that I have no visibility about where my passport is and what's happening with the process. Did anyone contact directly to CPC-Ottawa?
 
I am really worried thinking that I have no visibility about where my passport is and what's happening with the process. Did anyone contact directly to CPC-Ottawa?
same here, I am really worried too. Not having passport in hands causes much anxiety :/
 
It's been long now, I feel worried by when CPC-Ottawa will dispatch our passports and activate our tracking number.