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Hi everyone,

We sent my husband’s passport to Ottawa and it was received April 23. It was the 365 Laurier Ave West address. It was an Outland spousal sponsorship app but he’s in Canada now. GC Key hasn’t updated and the tracking number hasn’t been activated.

How long does it usually take?
 
Hi everyone,

We sent my husband’s passport to Ottawa and it was received April 23. It was the 365 Laurier Ave West address. It was an Outland spousal sponsorship app but he’s in Canada now. GC Key hasn’t updated and the tracking number hasn’t been activated.

How long does it usually take?

same ...mine delivered on 23rd. not sure. anytime. maybe.
 
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I meant not your address, the recommended address on visa email ( how many send ottawa address they recommended )

For me, Its the same address they asked to sent the passports if the mailing address is in canada:

CPC – Ottawa – PR
PO Box 8781
Ottawa, ON K1G 4B9
 
is anyone got any update yet, PP ottawa delivery was on 23rd april. i saw bunch of people sent PP after and they got it already. it been 10 days since PP delivered at :

CPC – Ottawa – PR
PO Box 8781
Ottawa, ON K1G 4B9
I sent to the same address:) waiting for update
 
PPR Email: Mar 28th, 2019
Passport delivery to CPC Ottawa: Apr 8th
MyCIC status updates to approved: Waiting
Return tracker activated: Waiting
COPR delivered: Waiting
I called them on April 26 and was told to just keep waiting. Good thing I don't need my passport soon but still kinda worry it is taking the so long. I am not sure how they sort which one to process first.
 
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PPR Email: Mar 28th, 2019
Passport delivery to CPC Ottawa: Apr 8th
MyCIC status updates to approved: Waiting
Return tracker activated: Waiting
COPR delivered: Waiting
I called them on April 26 and was told to just keep waiting. Good thing I don't need my passport soon but still kinda worry it is taking the so long. I am not sure how they sort which one to process first.
What number did you call?
Hope you get soon yours
 
I call this number: 1 888 242 2100
If you are outside Canada right now, you can call 1 613 944 4000 then use extension 1 1 1 to transfer to the number above. They are both the same, then listen to their direction to input your application. Then you have to wait 30-45 mins to speak to the agent.

From what I can tell speaking to the agent, they don't recommend calling if your passport was received less than 2 weeks ago. Since it is not urgent enough they will just tell you to keep waiting lol.