I was told by the Nairobi office that my passport and visa were sent to me on 17th December through FEDEX. They even provided me with an AWB but till now I have not received anything. The tracking number they gave me is inactive and has no delivery address or parcel attached.
I called them and they are putting all the blame on FEDEX.
Can someone suggest some ideas on what can be done? I need to land in Canada before mid-April and time is running short.
I called them and they are putting all the blame on FEDEX.
Can someone suggest some ideas on what can be done? I need to land in Canada before mid-April and time is running short.