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Are you outland? if yes, did you also get counterfoil (if not from visa exempt country) document update in your gckey? Please let me know. :) thanks
No, I applied inland. On 14th Dec, I got the counterfoil document number and its expiration date in GCKey account
 
No, I applied inland. On 14th Dec, I got the counterfoil document number and its expiration date in GCKey account

Oh ok. I am outland.

I see only counterfoil document update in my gckey and no copr document details, is that normal? Should I also expect to see COPR under 'Document status'??
 
Where does it show that they received your passport and documents? in gckey or tracker?
In tracker it says "We received the passport(s)/travel document(s) you sent us " dated 14th Dec 2023 and in GcKey application shows approved as of 23rd Nov 2023
 
Here are our details:
Nov 24: Passport request received
Nov 27: Passport delivered at Ottawa
Dec 14: status updated to counterfoil
Dec 16: status updated to approved
Dec 29: case closed

passport is not shipped yet, and no further updates. I’m wondering what’s happening? Looks like others are in the same boat. (We are in USA and ready to move to Canada as soon as we receive passports)
 
Here are our details:
Nov 24: Passport request received
Nov 27: Passport delivered at Ottawa
Dec 14: status updated to counterfoil
Dec 16: status updated to approved
Dec 29: case closed

passport is not shipped yet, and no further updates. I’m wondering what’s happening? Looks like others are in the same boat. (We are in USA and ready to move to Canada as soon as we receive passports)
I have similar dates and in a similar situation like you, awaiting passports....
 
Here are our details:
Nov 24: Passport request received
Nov 27: Passport delivered at Ottawa
Dec 14: status updated to counterfoil
Dec 16: status updated to approved
Dec 29: case closed

passport is not shipped yet, and no further updates. I’m wondering what’s happening? Looks like others are in the same boat. (We are in USA and ready to move to Canada as soon as we receive passports)
Is there any phone number or email id at which we can inquire about our passport ?
 
HI I had sended my passport for temporary Resident Visa on this address Temporary Resident Visa Section CPC-Ottawa (e-Application)
PO Box 9640
Ottawa, Ontario
K1G 6T2
I mailed on December 15 and it delivered on December 20 and Signatory Name is showing SCI Kone not ircc.is it right place where is it delivered? I am worried because still is no update.when iam tracking a small Envelope.please help me
 
HI I had sended my passport for temporary Resident Visa on this address Temporary Resident Visa Section CPC-Ottawa (e-Application)
PO Box 9640
Ottawa, Ontario
K1G 6T2
I mailed on December 15 and it delivered on December 20 and Signatory Name is showing SCI Kone not ircc.is it right place where is it delivered? I am worried because still is no update.when iam tracking a small Envelope.please help me
Paaji, pls be patient, they will reply