+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Does anyone know how to contact Ottawa's office now? The email address CPC-CTD-Ottawa@cic.gc.ca no longer works. I tried three different email accounts and all emails cannot be delivered.

If you read older pages in this thread some people have communicated at:
IRCC.CIO-BRCD.IRCC(attherate)cic.gc.ca

ircc.informationclient-clientinformation.ircc(attherate)cic.gc.ca

My passport was submitted on Sept 7th 2023 to VFS Global New York, has been with IRCC office (CPC Ottawa) since Sept 13th and till now they haven't generated counterfoil for my PR Visa stamp.

I have submitted a Web Form last week on 17th. I am waiting to hear back from them.

Any suggestions that any member here could suggest, I shall be very grateful.
 
If you read older pages in this thread some people have communicated at:
IRCC.CIO-BRCD.IRCC(attherate)cic.gc.ca

ircc.informationclient-clientinformation.ircc(attherate)cic.gc.ca

My passport was submitted on Sept 7th 2023 to VFS Global New York, has been with IRCC office (CPC Ottawa) since Sept 13th and till now they haven't generated counterfoil for my PR Visa stamp.

I have submitted a Web Form last week on 17th. I am waiting to hear back from them.

Any suggestions that any member here could suggest, I shall be very grateful.

Hi, did you get your passport back with conterfoil?
I am inside Canada under Trv ..ppr email received
I submitted my passport the 19th of October and CPC Ottawa PR received the 20th .
Submitted webform rabat morocco inform submitted passport to Cpc ottawa.
Its been 3 weeks my passport at CPC ottawa and nothing in tracker.
 
PPR- 11/03
Passport Delivered at CPC Ottawa from USA through FedEx - 11/06 (received by J.Joe)
Application status approved in GC key - Not updated so far
No updates since then.
 
Same here :/ passport delivered on Nov 7 , signed by J.Joe . Not a single update since then :( please keep us posted if any of you see any updates . It’s beginning to worry me since it’s original passport