@ user, ranja....how old do you think the information could be on the gcms notes....I mean I ordered it on May, 8 I guess and send the fax on April 3 and it states fax received on April 4, I think in India it April 4 already.....I sent the email also the same day with same scanned letter, it doesn't show any info abt email. However, couple of weeks back I recvd reply to that email stating that it is forward to appropriate department.....so is their possibility that they did not receive the letter while tracking shows that it was delivered.....well, another bad news and was expected is that, there is recommendation in the notes to delete my sis from the application.....I am so stressed....n this issue with my mom, I mean m so stressed by thinking who could have done this n why.....it says I request to remove my mother frm application due to medical reasons and hence there is no medical issue with her.....And user what is the best time to call ND