Congratulations to those who got good news today!
I was analyzing all the letters you guys post here, and I noticed my VO does things differently. For example, we actually we received mailed letters, not emails. Also, they asked all of these documents BEFORE our file was transferred to our VO. They asked all the forms and documents when my brother received a letter from CIC in November 2011, saying they would start working on our process. When the file was transferred, about a month after they asked for police check, then for the ARC (we needed it) then medicals.
For the medicals they sent us already a form with our picture and their seal/print, we took that to the DMP and he gave us forms to take the exams, then we had to go back and hand him the exams.