Thanks for your reply and the tip. I'll try it out.
Also, if you could help me with the below question,
The PGP checklist states "A copy of the exact status in Canada document you submitted with your Interest to Sponsor form must be included with your application"
The sponsor had submitted the interest to sponsor form with PR card at the time, and now the sponsor is a citizen so he had to destroy his PR card. He has a copy of the front side of the PR card but not the back. Is this an issue if the back side of PR card cannot be uploaded? Do we need to submit a letter of explanation for this? Sponsor will be uploading his Citizenship certificate along with his Canadian Passport.
Thanks