Same here, they asking to upload old school records (seems vague, how many old school records, which ones? from High School? from college? university?) and old passports of sponsor and her parents as well. When I logged into the online IRCC portal (the linked one) while it shows a location for various additional document uploads, it has not been officially opened for upload by the officer. Also the official letter which was emailed, does not show in the system. Therefore we are having to email all the documents to IRCC instead.
Its an ordeal for sure!
Best of luck to others who are being asked for such records.
Same issue as me. 1. the letter came to an email. 2. They did not upload the letter on the system, because I login in to my linked account, i do not see any official letter from IRCC to upload school records, old passports etc. I have the application linked on their main system, there is a page which