@Roya-FSW BTW, while all this time communication with us was done via me (Sponsor), this passport request went directly to my mom. Even though email says "Please note that this message is sent to all active email addresses (including sponsors) on file," I did not receive anything. So, make sure you check all emails (including junk folders) that you submitted during application.
Did you get DM2 and PPR on the same day?