I am surprised that PCC request is not part of the sponsorship approval letter as it is a standard format (Please read carefully and especially page 2 of the letter).
Since your parents did a medical in October 20019, immigration canada may attach results from that medical to your PGP application.
Some people are exempt from biometrics (note sure what are the rules), so some may never get a bio metric request.
For medical check your account on mycic and see whats showing for medical details.
and read the sposorship letter completely in detail. For me page 2 had the following :
Please note that the following documentation is required for your sponsored family members. If
not already included in your application, please obtain and submit as soon as possible:
Passport/Travel Document: Your relative must submit a copy of their passport. If your
relative's passport has expired or will expire within the next 12 months, please have them apply
for and submit a copy of their new passport with a validity of 12 months or more. Please ensure
to include all pages of the passport.
Biometrics (if applicable): On July 31st, 2018, biometrics became a requirement for some
IRCC applicants. If your relatives are required to complete biometrics, they would have received
a request for fees and an instruction letter with details on how to submit biometrics. If they have
yet to submit biometrics, they should do so immediately.
Biometrics requirements can be found on our website:
http://www.cic.gc.ca/english/visit/biometrics.asp
Police Certificate: For the principal applicant and dependant spouse (if applicable), please
provide police certificates from:
The country where they currently live; and
Any country they have lived for six months or more (if applicable).
Your relative is required to obtain the police certificate from that country's law enforcement
authorities. Please send a copy of the original police certificate to this office as soon as they
receive it.
Instructions to obtain Police Certificates can be found on our website:
http://www.cic.gc.ca/english/information/security/police-cert/index.asp.
Country Specific Requirements: Please refer to the country specific requirements listed for
spouses, as these documents are applicable to parents and grandparents.
Country specific requirements can be found on our website:
http://www.cic.gc.ca/english/information/applications/spouse.asp
Supplementary Information - Your Travels (IMM 5562): The principal applicant and all family
members included in the application who are 18 years of age or older must complete this form.
Details of Military Service - IMM 5546 (if applicable): Complete this form for anyone included
on the application who has ever held a high ranking/senior official government position or
served in the military, army, defence or police unit, (including National Service), and submit a
copy of the military card/booklet, including blank pages, if applicable.
CV/Resume: Please provide a CV/Resume for the principal applicant and dependent spouse (if
applicable) detailing education and employment information from the age of 18.
In order to facilitate faster processing, please send these documents by email to:
IRCC.CPCMParentsandGrandparents-Parentsetgrands-parentsCTDM.IRCC@cic.gc.ca