Hi..I just called CIC...I was thinking of not doing it until yesterday as other applications around my timeline in the tracker have no updates yet but I gave into the temptation today and called. There was a wait time of 24 mins so wasn't that bad. Number used 18882422100 (dialled 3-4-1-0 directly once the call was placed to get to the agent) One of the members had shared this in the forum and it saved time. Thanks!
The agent asked me when did my file reach Ottawa and since it had reached on May 21st, she was not ready to check my file status. After a little persuasion, she agreed and I gave her my UCI number. She asked a few other details and told me that my file was received on May 21st but has not gone into processing. It should be looked at by a case officer in the coming few weeks. She was very reluctant to share the temporary file number but upon insisting, I got it. It starts with 'XF'. I tried to link the application id 'F' onwards but the system is not able to find it.
I know I am not sharing anything new but if there are others whose files have been received around May 21st and do not see ECAS updates, you can be sure that they have made it to the system but haven't been assigned to anyone yet.
Another thing that I would like to share is that I had not entered my UCI on the application although I had it, but CIC has it attached to my application in their system. They are able to link our files to our UCI even if we do not supply it.