damn... i am so sorry u and ur mom are going through this.My MP's office emailed me about my mom's application as they do a routine follow up with IRCC ever few months. They basically gave me same info that I know thru the online portal. Only unfortunate update is that IRCC confirmed that my mom's medical has expired.
It's been more than 2 years now. This is also taking an emotional toll on my mom who is a senior living alone in Delhi. I haven't seen her in 3.5 years since my dad passed away. Today when I called my mom, she was talking to me about the need for financial planning related to her bank account in case something happens to her. Feeling helpless and sad, very very sad.
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i just wanted send you a virtual hug as i unfortunately can't do much.
for what is worth, try to increase ur communication with her, share photos, send her funny things (if she is that kind of mom) and try to keep both ur spirits up. COVID threw yet another wrench on this program that was already a bit of a sh*tshow to begin with, but u are at the 2 year mark, ur file will be completed soon!
stay strong! *hug*