Hi Everyone, I need an expert advice on this case.
My brother is a dependent on PGP2019 application. He came to Canada on Study permit enrolled in September 2019. He got his biometrics done for his Study permit last year only which are valid until 2029(These biometrics are also populated in the dependents column for the PGP file in CIC account).
On March 6th, we receive the Biometrics request for My parents and my brother. My parents submitted their Biometrics on March 9th and my brother got the earliest appointment for Biometrics for first week of April which got cancelled and the Service Canada centres are still not open for Biometrics. Amidst this, we sent an email to CIC in May explaining our situation (asking if need to submit new ones or the ones we submitted last year are good for the application to proceed). We got this response:
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From: "CE CSC Do Not Reply / Ne Pas Repondre CSC EC (IRCC)" <
IRCC.CECSCDoNotReply-NePasRepondreCSCEC.IRCC@cic.gc.ca>
Date: May 22, 2020 at 12:22:53 PM EDT
To:
Subject: Immigration, Refugees and Citizenship Canada // Immigration, Réfugiés et Citoyenneté Canada
Reply-To: "CE CSC Do Not Reply / Ne Pas Repondre CSC EC (IRCC)" <
IRCC.CECSCDoNotReply-NePasRepondreCSCEC.IRCC@cic.gc.ca>
Good day
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information on file and are pleased to confirm that the proof of biometrics enrollment was received by the responsible office.
If further information is needed during the processing of your application, the responsible office may contact you.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
Roxanne, agent 4434
Immigration, Refugees and Citizenship Canada
https://www.canada.ca/en/services/immigration-citizenship.html
Now, last week he applied for his work permit and yesterday he received a letter saying this:
Dear
Date:
www.cic.gc.ca/English/e-services/account.asp
www.cic.gc.ca
June 22, 2020
RE: validity of your biometric information
Thank you for providing your biometric information (i.e. digital fingerprints and photograph) in
support of your temporary resident application to Canada. The purpose of this letter is to notify
you that your biometric information is valid until (yyyy/mm/dd) for subsequent
temporary resident applications to Canada.
What you need to know for subsequent temporary resident (TR) applications:
• Please keep this letter for future reference. Your biometric information must be valid for the
duration of your temporary stay in Canada.
• You will not be required to provide your biometric information again in support of any
subsequent temporary resident applications you make within the validity date indicated
above.
• However, if you wish to extend the validity of your permit or visa beyond the validity date
indicated above you can provide your biometric information again and pay the associated
fee for another ten-year validity.
• Please note that you will be required to provide your biometric information in support of any
IMPORTANT
• This letter is not a passport or travel document. You will not be permitted to board your
flight without a valid passport or travel document, even if you have this letter with you.
• This letter does not allow you to enter or remain in Canada. Eligibility and admissibility
to Canada will be based on current Canada Border Service Agency procedures upon
entering Canada.
Now, my question is at one point they ave acknowledged that they have our Biometrics for PGP, at other point they say we need to submit a fresh biometric sample for permanent residency application. Should I try to contact them again ? Or it is good as such. Thanks in advance