Hello Friends,
I am in a dilemma here. Application submitted on May 8th. Biometrics completed on Dec 6th 2019. Medical passed on Jan 9th 2019. Sponsoring both my parents, their application is in NDVO office.
However, on cic platform, it still indicates that Action is required even though we have biometrics already completed and biometrics numbers also populated on the top right hand corner of the cic platform. I know that there were some applicants in same situation as me and I was wondering what any of you have done to resolve the situation?
It feels like they are pending the fingerprints (even though this has benen done already) and on our side, we are awaiting for the next step from them. I sent them a webform last week and received a generic reply from NDVO office stating, they are short staffed and unable to process the request.
I understand the whole situation about the pandemic and being short staffed but something concrete must be done in order to proceed. I would appreciate some guidance in this matter. Should we re do biometrics again? Or take a drastic step order those notes on file and speak to MLA so that they can action something from their end and get this moving forward?
All input appreciated, thank you.