To me, your best option appears to be to send photocopies of passports to Ottawa with your Canadian return address.Hi
My mother lives in India and I have received PP request by email today, being her representative in Canada.
Do I have to now get her passport from India and send to Ottawa office?
I would like to know if the process has now changed as the letter states below.
STEP 3: PREPARE THE REQUIRED DOCUMENTS
1. Passport(s) OR photocopy(ies) of passport(s), as explained in Step 2.
2. Two (2) photos of yourself and of each accompanying family member. See our specifications at www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf
3. One pre-paid return envelope for the return of your passport(s) and Confirmation of Permanent Residence documents: DO NOT SELECT “Schedule a pickup”; DO NOT put IRCC Phone Number or email address
a. If your documents are being returned to a Canadian mailing address, please submit a Pre-paid Xpresspost envelope from Canada Post or a pre-paid return envelope from any other courier service.
b. If your documents are being returned to a mailing address in the U.S.A, please submit a self-addressed shipping label along with its commercial invoice and a returning envelope from FedEx, UPS or Purolator.
4. The completed and signed Annex A attached to this correspondence, listing your current mailing address.
STEP 4: SUBMIT THE REQUIRED DOCUMENTS
If you do not have a mailing address in Canada or the U.S.A, or if you are unable to submit the required documentation for you or your accompanying family members to the addresses below, please advise IRCC via the IRCC Web form for instructions to submit your documents to the visa office that serves the country where you are.
Please note that our office will not return passports to an address outside North America.
If you have a mailing address in Canada, please submit by mail in a single package all required documents {including Passport(s) OR photocopy(ies) of passport(s)}, to the following address:
CPCO – PR VISA
Passports Submission
PO Box 9780
Ottawa ON
K1G 6T2
Otherwise you have to send webform for submitting your mother's passport in India that will take additional time.
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