TRY THISYup I agree, it is indeed strange. I have never been able to access ECAS with either mine or my parents UCI/receipt number etc. I called to confirmed they received the application. On Jun 21st i got request to resubmit IMM5669 which was submitted on Jun 23 and called again because there was no confirmation. Agent confirmed my IMM5669 was received and added to my file. I asked why i am not able to access ECAS and was told there are few people like this and they are working on fixing IT, whatever that IT means!!! I still have a temporary file number, but it is frustrating as I cannot see my file online and calling them means waiting 30 min and then too not much help as they cannot change anything from their end. Now the hope if next week will hear something as it reaches 30 days mark after the document request. Fingers crossed.
as a last resort, i also emailed the CPC Missisauaga office (request for additional documents came from here and send to the same address) asking if there is anyway for me to access my Ecas as I am worried I might miss on some updates send to me.
Usee your temporary file number without the 'X' to log in , and put in your information (DOB, COUNTRY, family name) on ECAS. I am pretty sure if you are already receiving doc request, your application is no longer at the prospect stage.