Don't be upset. Remember there are still paper applicants from 2019 and 2020 still in the queue. IRCC eventually will do away with the paper process and transition completely to E-app. So they must clear all the paper apps to reach such an objective.Yup I feel both upset and stupid for trusting their illogic system lol.
Also if you check the online applications from 2021, most of them are getting completed within 14 months. So rest assured we are returning to original processing standards and a good lot of you will become citizens soon.