You're absolutely right, CIC sometimes rejects for what appear to be very minor issues. In all fairness, in some cases the applicant has made an error or omission, but in some cases CIC does make mistakes. We have seen a case of someone's application being returned because the screener at CIC didn't notice that a page of the application was printed on the other side of the paper!bold9k said:CIC rejects really on absurd and ridiculous reasons. I think the officers need every specific reason to reject your application, its like they don't realize that peoples lives/careers depend on permanent residency. Mine got rejected because apparently I wasn't a full time student for two years even though I went to university for four years and had a letter from the registrars office stating i was full time. Anyways I applied again and unfortunately the fees is non-refundable as well.
It is very important to remember that CIC officers are human beings, and so they are not perfect. Nobody here can tell me that they have never made a single error or omission at work. Applicants need to feel empowered and question CIC if and when necessary. It is not always easy to get a response after a decision is made, but if you have a valid point that is based on information they had when processing your application, they will almost certainly respond. Another good option is going through your MP because CIC is required to respond to all inquiries from the MP's office. It's easy to get help from the MP's office too, because they have staff there to assist with constituency issues.