If your not in the USA or Canada, then this quote from the "processing time" timeline will apply to the 5 months presently posted:
"Note: If you live outside Canada and outside the United States and are applying through a Canadian embassy, high commission or consulate, add an additional 3 to 4 months to the total processing time.
If you are applying on behalf of a minor child residing outside Canada and outside the United States and the application is submitted directly to the Case Processing Centre in Sydney, Nova Scotia, add an additional 6 to 8 months to the total processing time."
If you want to call, I call this number from the USA to get to a CIC agent: 613-944-4000
Lastly, on the Citizenship forum, there is a thread going about citizenship papers for children. That thread can guide you on how to get a temporary passport for the child, so the child can come back to Canada while you wait on the proof of citizenship.
Thanks I found this number on another site earlier and I've just spoken to them, they started processin on March 15th and told me to call back at the end of June if we don't receive anything. My daughter has an Italian passport so she can travel to Canada no problem and stay for 6 months. I was just more worried about her being able to have medical when we get there.