I just want to give you guys some hope, there's a chance that they will reply your web forms providing useful information. In my case, with every new web form I sent, I also sent as attachment a PDF file with all my previous communication with IRCC like:
- 1st Web Form submitted: (web form body)
- 1st Response form IRCC: (response body)
- 2nd Web Form submitted... and so on
Plus another PDF showing proof of my current status in Canada. I also have a PDF which contains all the information needed to verify my file: the same information the agents ask you at the phone to verify your identity.
I got a response after clearly stating in my request that I had received opposite answers about my OWP from 2 different agents, and requested clarification on the matter... I guess that to answer that request someone actually had to look into it, just to be able to say which statement was true...
I'm sharing all this just in case it could be useful to someone here
- 1st Web Form submitted: (web form body)
- 1st Response form IRCC: (response body)
- 2nd Web Form submitted... and so on
Plus another PDF showing proof of my current status in Canada. I also have a PDF which contains all the information needed to verify my file: the same information the agents ask you at the phone to verify your identity.
I got a response after clearly stating in my request that I had received opposite answers about my OWP from 2 different agents, and requested clarification on the matter... I guess that to answer that request someone actually had to look into it, just to be able to say which statement was true...
I'm sharing all this just in case it could be useful to someone here