Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada.
We thank you for your patience and understanding regarding the delay for answering your enquiry due to the ongoing situation in Afghanistan.
Additionally, to respond to the high volume of enquiries related to the situation in Afghanistan we have shifted resources in our Client Support Centre and are responding to
priority enquiriesonly.
If your enquiry is part of the list of priority enquiries mentioned on our website, please
submit a webform.
For any other situation, you will find more information below.
General and status enquiries:
For any general question about IRCC programs, we invite you to visit our
Help Centre or our
website.
If you are enquiring about the status of your application, note that our agents
don’t have access to more information about your case status or
processing time than you can access online
Got approved today after 116 days. Applied on June 16th.
Yesterday I filled out their webform to ask for an update letting them know the specifics of my application and saying that the 4 months extension was about to expire and that their current processing times (91 days) were exceeded. Then, this morning we received confirmation of the webform request and later in the day we got approved.
Suggestion: If your application is over the current processing times, fill the webform and ask for an update. They specifically say not to contact them about this, if it's not time yet so don't, if not.