Try refreshing the page. I kept hitting refresh and it worked for me at around 6AM this morning.QuinnZ said:Just to clarify, when the "high volume" or "experiencing difficulties" error shows up, should I go back to the previous page, or should I keep refreshing the error page? which one do you recommend according to your experience?
Thank you
hi what browser did you use?wayneyau12141 said:Try refreshing the page. I kept hitting refresh and it worked for me at around 6AM this morning.
Just refresh, don't need to go to the previous page.QuinnZ said:Just to clarify, when the "high volume" or "experiencing difficulties" error shows up, should I go back to the previous page, or should I keep refreshing the error page? which one do you recommend according to your experience?
Thank you
Thank you for this response. Will keep trying !nostartnoend said:Just refresh, don't need to go to the previous page.
Last night it began to load faster after midnight. I kept clicking nonstop from 12.30 to around 2 and got into the system. You might get disconnected while uploading your documents. For me it happened about 3 hours after getting into the system. So I need to try again today...... Remember to save after finishing each column.
I feel like google chrome is better than safari and firefox from my experience
Good luck!
Hi, when you were able to get into the system and upload giles? I am not able to get into the system though trying day and night at a stretch, can u pls tell me the date and around what time u tried?dcsaha said:Hi All,
I paid my application fee yesterday night. They charged on my credit card. But my application status is still waiting for submissions.
Should should I do in this situation?
Thanks
I used Chrome and enabled developer mode. I also disabled cache when developer mode is on.urch said:hi what browser did you use?
Did you get a confirmation email after you paid?Sm2017 said:Hi, when you were able to get into the system and upload giles? I am not able to get into the system though trying day and night at a stretch, can u pls tell me the date and around what time u tried?
I am very scared cz whenever i press the case number it doesnt take me to application page rather shows error....thanks
Hey mkg,mkg2 said:Hi Guys,
In the morning I was able to access the application (PhD Stream). I finished filling out all forms and uploading all documents.
Before making the payment however I clicked on the "summary button", and then realized that all of the documents that I uploaded did not appear on the application summary. When I returned to the document upload section, again, my uploaded documents were not there.
I tried to upload them again again, yet they never appear when I check the "summary".
Is there anyone else who experience the same problem? It seems a serious problem, because if I did not look at the summary but made the payment, they might receive an application without my passport and other required documents. So please be careful before submitting your applications and let me know if anyone else has the same problem.
thanks.
Did you make sure all your files are under 10 mb?Bastion said:Hey mkg,
I'm having the same problem as well. I filled out everything and got to the summary and certain files disappeared (photos, passport, transcript) and certain files remained (dependent's passport and degree). I tried doing separate files and also packaging everything into 1 file - still has the same problem. The system is so messed up right now don't know what I can do.