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Online service is not available, true?

yunisone

Member
Jun 6, 2014
15
0
I have received this message for three days and tried more than 30 times in different computer after delete all my cookies and history.
Should I delete my current application? I have almost completed everything, but I need to update 3 documents. I wonder how many of you are experiencing this problem. Thank you very much!
_________________________


System-generated error code:3KCX89TC (2014-06-09 23:35:27)



Sorry

This on-line service is currently not available.

Possible reasons::

We are currently updating this Web site.
We are experiencing technical difficulties.

Please try again later.
 

Jalex23

VIP Member
Apr 12, 2013
4,463
369
Calgary
Category........
Visa Office......
CPP-Ottawa
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2013
Doc's Request.
09-04-2014
AOR Received.
06-11-2013
Med's Request
05-04-2014
Med's Done....
20-05-2014
Passport Req..
07-07-2014
VISA ISSUED...
14-07-2014
LANDED..........
06-09-2014
yunisone said:
I have received this message for three days and tried more than 30 times in different computer after delete all my cookies and history.
Should I delete my current application? I have almost completed everything, but I need to update 3 documents. I wonder how many of you are experiencing this problem. Thank you very much!
_________________________


System-generated error code:3KCX89TC (2014-06-09 23:35:27)



Sorry

This on-line service is currently not available.

Possible reasons::

We are currently updating this Web site.
We are experiencing technical difficulties.

Please try again later.
The system is under maintenance. They know it is beyond normal the waiting period. Be patient.
 

nurseph

Full Member
Jun 6, 2014
28
0
Manila
Category........
Visa Office......
Manila
Job Offer........
Pre-Assessed..
App. Filed.......
June 5, 2014
Doc's Request.
June 5, 2014
Passport Req..
June 6, 2014
Hi!
The best solution is to clear your cache in your browser and login again. That will surely work.
 

yunisone

Member
Jun 6, 2014
15
0
I tried that, it did not work. I know the there is a routine maintenance for the system but it is very unusual, it has been three days :(

nurseph said:
Hi!
The best solution is to clear your cache in your browser and login again. That will surely work.
 

Jalex23

VIP Member
Apr 12, 2013
4,463
369
Calgary
Category........
Visa Office......
CPP-Ottawa
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
05-09-2013
Doc's Request.
09-04-2014
AOR Received.
06-11-2013
Med's Request
05-04-2014
Med's Done....
20-05-2014
Passport Req..
07-07-2014
VISA ISSUED...
14-07-2014
LANDED..........
06-09-2014
yunisone said:
I tried that, it did not work. I know the there is a routine maintenance for the system but it is very unusual, it has been three days :(
It clearly says it is unusual:

We are experiencing technical difficulties.
 

tender_heart

Star Member
Jul 19, 2012
73
1
Welcome to real world!

It took me 4 days to get the attachments uploaded! It will be a big disaster if you want to replace an already uploaded one.

patience is the only suggestion, or go for physical application submission which will take longer processing time
 

yunisone

Member
Jun 6, 2014
15
0
Thanks for letting me know that I am not alone. I have been trying for four days. Enough is enough, I already deleted mine.
Wish you goodluck!



tender_heart said:
Welcome to real world!

It took me 4 days to get the attachments uploaded! It will be a big disaster if you want to replace an already uploaded one.

patience is the only suggestion, or go for physical application submission which will take longer processing time
 

yunisone

Member
Jun 6, 2014
15
0
Hi shivik,

Just give you an update, I already submited my application after deleting my previous one and creating a new one. It went very fast, nothing wrong with the online service. I guess if you start from a scratch, documents can be upload without any problems. Good luck!

shvik said:
You are not alone. Keep trying it will work.