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Online Payment not available

maclun

Member
Jul 25, 2015
11
1
Category........
Visa Office......
HONGKONG
Job Offer........
Pre-Assessed..
All the documentation I have prepared and I just tried to pay these fees,but it just said 'SORRY ...this on-line service is currently not available'
I wont pay by paper, it will waste one more week. Is there anyone face a same problem? so what can I do ?
 

Aquakitty

VIP Member
Mar 21, 2011
3,015
162
BC
Category........
FAM
Visa Office......
Ottawa
App. Filed.......
04-03-2015
AOR Received.
14-04-2015 - SA Received: 20-04-2015
Med's Done....
28-01-2015 Upfront
Interview........
Waived
Passport Req..
N/A
VISA ISSUED...
25-06-2015
LANDED..........
11-07-2015
I believe the system went down for maintenance. I saw a warning message a while ago.
 

maclun

Member
Jul 25, 2015
11
1
Category........
Visa Office......
HONGKONG
Job Offer........
Pre-Assessed..
Oh! no! I just paid it but it 'SORRY' again ,and my account had reduced money but I did not receive any receipt!!!!
 

Aquakitty

VIP Member
Mar 21, 2011
3,015
162
BC
Category........
FAM
Visa Office......
Ottawa
App. Filed.......
04-03-2015
AOR Received.
14-04-2015 - SA Received: 20-04-2015
Med's Done....
28-01-2015 Upfront
Interview........
Waived
Passport Req..
N/A
VISA ISSUED...
25-06-2015
LANDED..........
11-07-2015
maclun said:
Oh! no! I just paid it but it 'SORRY' again ,and my account had reduced money but I did not receive any receipt!!!!
Did you check your email for a receipt? It might not come instantly.
 

maclun

Member
Jul 25, 2015
11
1
Category........
Visa Office......
HONGKONG
Job Offer........
Pre-Assessed..
Aquakitty said:
Did you check your email for a receipt? It might not come instantly.
Nope....Nothing......and i click the 'View all receipts' said 'There are no results to be displayed.'
 

Aquakitty

VIP Member
Mar 21, 2011
3,015
162
BC
Category........
FAM
Visa Office......
Ottawa
App. Filed.......
04-03-2015
AOR Received.
14-04-2015 - SA Received: 20-04-2015
Med's Done....
28-01-2015 Upfront
Interview........
Waived
Passport Req..
N/A
VISA ISSUED...
25-06-2015
LANDED..........
11-07-2015
maclun said:
Nope....Nothing......and i click the 'View all receipts' said 'There are no results to be displayed.'
Just search for this in your email "epayment@cic.gc.ca"

I'd give it a while to sort itself out or you'll have to call them.
 

maclun

Member
Jul 25, 2015
11
1
Category........
Visa Office......
HONGKONG
Job Offer........
Pre-Assessed..
Aquakitty said:
Just search for this in your email "epayment @ cic.gc.ca"

I'd give it a while to sort itself out or you'll have to call them.

YES,GOT IT!!!! THX ! Good luck for u
 

Aquakitty

VIP Member
Mar 21, 2011
3,015
162
BC
Category........
FAM
Visa Office......
Ottawa
App. Filed.......
04-03-2015
AOR Received.
14-04-2015 - SA Received: 20-04-2015
Med's Done....
28-01-2015 Upfront
Interview........
Waived
Passport Req..
N/A
VISA ISSUED...
25-06-2015
LANDED..........
11-07-2015
maclun said:
YES,GOT IT!!!! THX ! Good luck for u
Awesome! Good luck with your application! :D