Hi, does that mean if someone has failed their test, there are no retests happening at the moment and they have to wait until MS Teams service resumes? Or could they have another online retest similar to the previous test?
They will just send another online test invite. If you fail twice, they used to send Microsoft teams. But now it looks like they will have them wait for physical or something. I asked them to take it with Microsoft but they said they don't have this anymore.