Hello Everyone!
Looking for help from the experts on here. I was just wondering if anyone else has been in a similar situation and what the best form of action would be.
Backstory: I sent in my OOPNP application late July, then in October I received the application package back due to some documents not being scanned clearly. I returned the application by the end of October with all the required information. OINP let me know via email that they received the package 2 weeks later. Late January I received an acknowledgement of my application and they even sent me a Processing Fee receipt.
Flash forward to today, I receive an email from OINP saying that they cannot process my cash draft as it is more than 6 months old and I have to send them a new bank draft within 30 days for them to process my application. I checked with my bank on this and their response is that they don't issue cash drafts with an expiration date, they even checked in their system and confirmed that the funds are still active and no attempts were made to cash the draft.
I replied to OINP stating all of this, but I think it'll be 15 days till I get a response.
My question is, does anyone have a contact number/email address of someone who can look into this. Or, if this still happens to be an issue and OINP aren't willing to cash the draft, how can I go about reissuing a valid draft ?
I'm just lost as I'm unable to understand how did they issue me a receipt before even cashing my draft ? Any help would be appreciated.
Thanks.
Looking for help from the experts on here. I was just wondering if anyone else has been in a similar situation and what the best form of action would be.
Backstory: I sent in my OOPNP application late July, then in October I received the application package back due to some documents not being scanned clearly. I returned the application by the end of October with all the required information. OINP let me know via email that they received the package 2 weeks later. Late January I received an acknowledgement of my application and they even sent me a Processing Fee receipt.
Flash forward to today, I receive an email from OINP saying that they cannot process my cash draft as it is more than 6 months old and I have to send them a new bank draft within 30 days for them to process my application. I checked with my bank on this and their response is that they don't issue cash drafts with an expiration date, they even checked in their system and confirmed that the funds are still active and no attempts were made to cash the draft.
I replied to OINP stating all of this, but I think it'll be 15 days till I get a response.
My question is, does anyone have a contact number/email address of someone who can look into this. Or, if this still happens to be an issue and OINP aren't willing to cash the draft, how can I go about reissuing a valid draft ?
I'm just lost as I'm unable to understand how did they issue me a receipt before even cashing my draft ? Any help would be appreciated.
Thanks.