October 2021 - Citizenship Applications

[Prince5]

First, i got am update saying my oath is on Nov 1st and that i will receive an email soon. When, i checked back the Nov 1st date was gone and it just show to in progress. Now, with the new update, I get a message saying:
You need to submit additional information.

• We sent you a letter or email asking for additional information.
• Follow the letter or email’s instructions to continue with your application.

But no email received. Anybody else in the same boat?

Thanks

 

[Sh1234567890]

is anyone having trouble resetting the password. i keep getting a weird error message when i put in my uci and account number.

ncorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

 

[Miss bee]

First, i got am update saying my oath is on Nov 1st and that i will receive an email soon. When, i checked back the Nov 1st date was gone and it just show to in progress. Now, with the new update, I get a message saying:
You need to submit additional information.

• We sent you a letter or email asking for additional information.
• Follow the letter or email’s instructions to continue with your application.

But no email received. Anybody else in the same boat?

Thanks

This is really weird. Try to call them . Looks like something happened with your application.

 

[Prince5]

Thanks Miss Bee
Do you know any number to reach them?

 

[kenjia01]

It seems like they recently updated the status tracker website. I had to reset my password today. Once logged in, my application showed a ghost update on Oct 8, which was not there before in the old status tracker.

 

[shobasrin]

First, i got am update saying my oath is on Nov 1st and that i will receive an email soon. When, i checked back the Nov 1st date was gone and it just show to in progress. Now, with the new update, I get a message saying:
You need to submit additional information.

• We sent you a letter or email asking for additional information.
• Follow the letter or email’s instructions to continue with your application.

But no email received. Anybody else in the same boat?

Thanks

I have the same issue this morning. The additional document requested was sent long back and it was also recorded as received. But all of a sudden there is a statement saying "we are waiting on you"
Looks like we moving backwards

 

[Prince5]

Shobasrin... the ironically good thing about this forum is that you come here to validate that you are not the only one struggling with Canada's unique bureaucracy

 

[mtl-Oct21-2021]

First, i got am update saying my oath is on Nov 1st and that i will receive an email soon. When, i checked back the Nov 1st date was gone and it just show to in progress. Now, with the new update, I get a message saying:
You need to submit additional information.

• We sent you a letter or email asking for additional information.
• Follow the letter or email’s instructions to continue with your application.

But no email received. Anybody else in the same boat?

Thanks

meee mine scheduled for Nov 8th and now it suddenly disappeared. i am trying to call IRCC noww!!

 

[Prince5]

meee mine scheduled for Nov 8th and now it suddenly disappeared. i am trying to call IRCC noww!!

How do you get hold of them? Can you please update us?

 

[5Kent]

Has anyone here been able to reset the password for the updated citizenship application status tracker?

 

[mtl-Oct21-2021]

How do you get hold of them? Can you please update us?

Hi, i just got off from call with the agent- She confirmed I am still scheduled for Oath ceremony as i saw earlier on Nov 8th and told me if i dont receive the instruction email by 0ct 28th i must call back.

i asked her if there is a reason why i no longer see the update-she mentioned could be a system glitch. I also asked to confirm if they change the tracker landing page she mentioned, agents are no always aware of such changes immediately. they sometimes learn this through client first. so for peace of mind you can call 888-242-2100 and find out your oth date is still active.

 

[Varsh]

Has anyone here been able to reset the password for the updated citizenship application status tracker?

Having same issue. What the hell is the solution here. This is making me so frustrated.

 

[Varsh]

is anyone having trouble resetting the password. i keep getting a weird error message when i put in my uci and account number.

ncorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

Same issue here. Tried multiple times to reset password.
Did anyone know how we should be entering info.
Seems like their system is down.

 

[Sh1234567890]

Same issue here. Tried multiple times to reset password.
Did anyone know how we should be entering info.
Seems like their system is down.

It worked for you - didnt work on my computer but it worked when i tried on my cell phone- so crazy but do try that!

 

[Sh1234567890]

Hi, i just got off from call with the agent- She confirmed I am still scheduled for Oath ceremony as i saw earlier on Nov 8th and told me if i dont receive the instruction email by 0ct 28th i must call back.

i asked her if there is a reason why i no longer see the update-she mentioned could be a system glitch. I also asked to confirm if they change the tracker landing page she mentioned, agents are no always aware of such changes immediately. they sometimes learn this through client first. so for peace of mind you can call 888-242-2100 and find out your oth date is still active.

how do u mange to get hold of an agent - there is no option for an a live agent