@legalfalcon
Have a small query and was hoping if you can help me answer it.
I called IRCC just now(Called last time around 2 weeks back). And this time they asked from where in Canada I was calling from. To this , I told him that I was calling from India through a virtual number.
And then he said he might not be able to disclose the information since I reside outside Canada.
Then he kept me on hold for some minutes and came back and shared the information that he could see. But after sharing the information and before disconnecting he asked an additional question what was the type of application was ? Whether it was FSW/FST etc ?
Is it normal for an agent to ask additional question apart from the usual(DOB, Application Number, phone number, email , address asked in the start of the call) ????
Does it pose a negative impact in any way if they know we are calling IRCC from outside Canada through a virtual number???
Will appreciate your thoughts on it. Thank you!!!