Here is how I approached them:I have been trying to raise webforms to get such an answer and it has always been generic. What did you include in your query ?
Dear Sir/Madam,
It has been over 8 months since I submitted my application documents. I would like to know my latest status for the following assessment items:
Eligibility
Security
HIRV
Criminality
Org Crime
Medical
Misrepresentation
Info Sharing