Even I called today as well but the agent said your status is in process other than that does not mentioned anything like you mentioned about the test result on file ..Same with us. We are a family of 3 .
Me and my wife wrote the exam on same day 7th Feb and waiting for the DM or any communication.
I called helpdesk today and got to know that my test result was on file and my wife test result was NOT on file. Infact, they asked whether my wife took the test. So i have raised a webform with her test result.
May be I can call in again in few days to check that ..