Thank you, I called. It basically was automated and read the same updates from my screenshot on February 26th. No changes at this time. But at least I know the status as of today. I did push 0 to speak to a representative but it stated they were to busy at this time and wouldn't push me through.
Try raising a webform request instead. Just make sure you specifically ask for status with respect to criminality, eligibility & security. They take 2-5 days to respond but I've found them really useful.