I am a Canadian Citizen living in Toronto. My husband has OWP, he lives in Calgary. We applied under Spousal - in land and mailed out application to Mississauga center on October 15'2015. It was received by Mahmood on October 16'2015. I called on feb 15'2016 to follow up (honestly, I called 3 times) and call center agents couldn't locate our file. I even filled out webform to inquire about our file. Apparently they have 90 days to reply. We attached his original criminal record documents.I am afraid that they have lost our file and original documents. His work permit is expiring in 6 months. I am soo worried that we are running out time and he would have to apply for criminal record check in India and that might take some months. I am so confused and worried.
Please help.
Please help.