Call very early or mid day. I was able to reach an agent at about 1 pm after a 28 min wait.Is this the number that you called? The que is always so long that I'm never able to be transferred to a live agent... was there another number you contacted?
Telephone: 1-888-242-2100 (in Canada only)
- Automated telephone service (available 24 hours a day, 7 days a week)
If you have a touch-tone telephone, you can listen to pre-recorded information about our programs, and check the status of your application.- Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.