Same here.... I have sent several web-forms but nothing but automated responses... I also tried calling the high commission but I got the exact message that they only receive visa queries via email.I have sent in countless webforms, rarely any response but generic. Several phone calls to the High commission and they say the visa section does not take calls anymore so if it’s about a study permit/visa send à webform or email. You send an email too and their inbox is full so it’s rejected it’s getting ridiculous at this point, and this is all while January, February and March applications are being finalized