Pl excuse the detailed post! Experience during our OCI visit today - Toronto office, spouse and minor application
Which date to use as application date for a family member who's already applied for OCI - Brampton office rejected my applications asking me to enter date of visiting BLS, and not date of online application. I had gone with multiple applications - to use the one that suits them. I BY MISTAKE gave them the application which had my OCI online application date! Toronto office accepted it. So, this isn't quite a "process requirement" but a staff specific thing.
Marriage certificate for minor child - The option to upload a marriage certificate says is only for married adults, so I just took it with me since it is also needed for a child's parents. Brampton had accepted it (just like SC etc. which don't have a separate field to upload, but have to be taken along). Toronto rejected saying this has to be uploaded too ($18 if they do it)!!
Wife's maiden name - IN passport renewals, CA PR, CA citizenship, US visa, IN passport surrender - in everything I mentioned she had a diff surname before marriage, and attached an affidavit + marriage certificate. Brampton BLS had no issue in this, Toronto rejected saying they need a document with her previous name, or I shouldn't mention she has had a previous surname at all (they said either you spend $80 - 90 on a fresh afffidavit or they can do it for $100 - by stating she's always had this name)!!
Pickup option - Toronto allows it (but make it extremely difficult, first come first served in a 1 hour window Mon - Fri), if you make a story around not being available etc. etc.
RAMBAAN - Premium lounge service $100 a head. We used it, and both applications were accepted - new forms filled/documents uploaded, new photos taken, courier option included.
STAFF - Most of them, including the one dealing with us - faaaar more pleasant to deal with, and giving options to solve situations as compared to Gillingham Brampton folks.
PARKING - Several street (paid) parking spots with reasonable rates considering it is Toronto, and if you compare it to say any hospital!! Apart from this a lot of 1 hour FREE parking spots too. You'll find almost all empty if you have an early morning appointment.