Sorry to hear about your wrong number and address. I am guessing you can track the Purolator? Since the address is wrong it will go back to their center and you can pick it up I guess? I also know of someone recently on this thread who shifted provinces and after follow up with BLS customer care, they simply got the address changed to their new one and received the post.I pass by the BLS Surrey everyday becasue its on the way to my work. I didnt know that we could ask for a pick up on the SC and OCI. They also didnt said said anything that I could pick up. the Bast*reds at BLS never gave any option, they just charged my $33 for SC and $33 for OCI.
They put my phone number wrong on the Purolator, now due to work I will not be at home, then I will have to go an pick up from Purolator, which is F**king 25 KM from my place......so I have to go separately to pick up the SC and OCI. While, I pass from BLS Surry Office every F**king day!!!
Yes, they will NEVER give you the pick up option, forget that, even when your ask for it, they will give COVID excuse for not allowing pickup. As per my personal and other forum member's experiences, you need to be firm with them wrt this point. And they should oblige. Remember its just another addon they sell.