Today received an email from CBSA regarding my CBSA-ATIP request.
Question1: Do I need to reply back this email as confirmation.
Question2: In this email, they mentioned file will be held for 30 days. What is meant by file (immigration file or ATIP file)?
Unfortunately, we are unable to process your request at this time, as we require additional information. Please provide our office with the following:
Please be advised that the CBSA ATIP Division cannot provide information on security check results or status updates for Permanent Resident Applications. This information would be exempted from disclosure pursuant to section 21 of the Privacy Act, or under section 15 of the Access to Information Act. These sections are used to exempt information, the disclosure of which, would be reasonably expected to be injurious to the conduct of International Affairs and defense.
As a result, before we proceed with the processing of your request, we ask that you confirm your understanding of the above information and that confirm you that you wish to proceed with the processing of your request.
Please be advised that your request will be placed on hold until you provide the requested confirmation. We will keep your file in abeyance for 30 days. Should you not communicate with our office we will consider your request as abandoned.