Thank you for the tip. I still have not had luck and it seems with the Afghanistan crisis that it is even harder to speak to an actual person. I'll have to keep trying.Try calling them as early as 8am. I tried that before. Also, last week, the 8am didn't work anymore, I waited a little bit and called them 11:30 am I was able to speak with an agent.
And still no contact or requests from IRCC since receiving the AOR in March.
We have moved since sending the PR application last year and submitted the webform informing IRCC at the beginning of July, but have not received anything back confirming they received the web form since then. The lack of feedback on anything from IRCC is stressful.